Yes, the shipping of all the products is free of charges. You will get free shipping on all orders regardless of order value

Yes, all product installations are free of charge. In case you are not ready to get the installation done when the product arrives, and want to reschedule it, you can do that seamlessly at a very nominal charge.

We will assemble and install your product within 72 hours of the delivery.

We have plenty of payment options which the store manager will guide you with.

Changed your mind? Don't worry. You can choose to cancel the order or cancel some items from your order within three days of order confirmation or before shipping, whichever is earlier.

We take all care to send you only the best quality products. But just in case there are defects, we do take returns based on the following conditions- We accept returns on hardline products (all furniture, accessories, mattresses) only if there's a manufacturing defect or items missing from the product when you receive it. Please note that refund will be considered only if the product has non-repairable manufacturing defects. Alternatively, if you have changed your preference after buying a Smartsters softline product (bed linen, bath linen or cushions.), we will accept returns within three days post delivery as long as the product is in unused condition with original packing retained.

Yes, if there are other damages to the product or parts of the product that do not qualify as manufacturing defects, we will consider replacing or repairing the product under warranty.

If you find a defect after the product is assembled or installed, don't worry we will repair the product. However we will not be able to replace already installed products.

If the product gets damaged during usage, we won't be able to replace it or issue a refund. But you can always reach out to us to get assistance for repairs.

Yes, we do allow exchanges under the following conditions: Furniture like beds, study desks, chairs, activity tables, storage units and accessories cannot be exchanged unless there is a manufacturing defect which we will need to verify.
Soft furnishings like bed linen, bath linen, or cushions, we accept returns within three days after delivery as long as the product is in unused condition with original packing retained.

When you register with Smartsters, along with a hearty welcome to the Smartsters family you also get a 10% discount on your first order. To avail this, you need to use the offer code sent to you on your email after you sign up. Other benefits include access to a community of child-development experts and like-minded parents, as well as product recommendations curated just for you.

Sometimes, our newsletter may go in the junk or spam box of your email. If you find the newsletters from Smartsters in the junk/spam box, please mark them as 'not spam' and add the sender to your contact. If you are using Gmail, our emails may also be under the Promotions or Updates tab. In such a case, just drag the email to the Primary tab.