Terms & Conditions
2. YOUR ACCOUNT WITH SMARTSTERS
While SMARTSTERS welcomes you onboard to create and account with SMARTSTERS you understand and undertake the following,
You are 18 years of age or older and that your use of the SMARTSTERS PLATFORM shall not violate any applicable law or regulation.
All registration information you submit is truthful and accurate and that you agree to maintain the accuracy of such information.
Your registration on the SMARTSTERS PLATFORM is solely for your personal and non-commercial use. Any use of this Website or its content other than for personal purposes is prohibited.
Your personal and non-commercial use of the SMARTSTERS PLATFORM shall be subjected to the following restrictions.
You may not modify any content, decompile, reverse engineer, or disassemble the content.
You may not remove any copyright, trademark registration, or other proprietary notices from the SMARTSTERS PLATFORM. You further agree not to access or use the SMARTSTERS PLATFORM in any manner that may be harmful to the operation of the SMARTSTERS PLATFORM or its content.
Use the SMARTSTERS PLATFROM and SMARTSTERS services in any way that is unlawful, or harms SMARTSTERS or any other person or entity,
If you are using the SMARTSTERS PLATFORM on behalf of someone else, you shall ensure that you have full authority to do so and you assume full responsibility of the same.
All information, content and material contained in the SMARTSTERS PLATFROM, SMARTSTERS Services and SMARTSTERS Products are he sole and absolute intellectual property of SMARTSTERS. All trademarks, services marks, trade names, and trade dress are proprietary to SMARTSTERS.
If you know or have reasons to believe that the security of your account has been breached, you should contact us immediately at the 'Contact Information' provided below. If we have found a breach or suspected breach of the security of your account, we may require you to change your password, temporarily or permanently block or suspend your account without any liability to SMARTSTERS.
3. PRIVACY PRACTICES
4. PRODUCT & SERVICES INFORMATION
SMARTSTERS provides a wide range of product and services to its users and makes all endeavors and attempts to be as accurate as possible in the description of the product on the SMARTSTERS PLATFORM. However, does not warrant that the product description, color, information, or other content of the SMARTSTERS PLATFORM is accurate, complete, reliable, current, or error-free. The SMARTSTERS PLATFORM is eventually also managed by human resources and may contain human errors such as typographical errors or inaccuracies and may not be complete or current although best attempts to keep the PLATFORM updated from time to time shall be made The product pictures are indicative and may not match the actual product due to various reasons including but not limited to lighting, display, and Photography.
SMARTSTERS at its sole discretion reserves the right to correct, change or update information, errors, inaccuracies, or omissions at any time (including after an order has been submitted) without prior notice. Please note that such errors, inaccuracies, or omissions may also relate to pricing and availability of the product or services.
The products and services available on the SMARTSTERS PLATFORM, and the samples, if any, that SMARTSTERS PLATFROM provides you, are for your personal and/or professional use only. The products or services, or samples thereof, which you may receive from us, shall not be sold, or resold for any/commercial reasons.
SMARTSTERS has all its product usage instructions on each product, you are requested to check the ingredients of the Product before utilizing the same and check for any skin allergies and conditions which might cause any complexities prior to use. In case any products or beauty services purchased / received / availed causes side effects or doesn’t suit you, please note that SMARTSTERS is in no manner responsible for the same. It is requested that you should carefully read the individual terms and conditions in relation to the products and beauty services and consult a specialist before the use of the same.
Any recommendation made to you in the SMARTSTERS PLATFROM during the course of your use is purely for informational purposes and for your convenience.
5. CANCELLATION/REFUNDS &PRICING INFORMATION
At SMARTSTERS we are committed to provide the best experience to our uses however, many third-party entities are also involved in providing the end-to-end support to SMARTSTERS Users in provision of Products and Services. If you wish to return a product to SMARTSTERS, please refer to our Cancellation and Refund Policy at Refund Policy.
SMARTSTERS strives provide accurate product and pricing information; however, errors may occur. The Price of a product placed by you shall only be confirmed once you make the order
if a product / service is listed at an incorrect price or with incorrect information due to any technical error, SMARTSTERS shall have the right, at its sole discretion, to refuse or cancel any orders placed for that product/ service, unless the product has already been delivered or the service has already been availed by you.
In the event that an item is wrongly priced, SMARTSTERS may, at its discretion, either contact you for instructions or cancel your order and notify you of such cancellation wherever possible to do so for which the amount shall be reversed back you through the mode of payment selected by you
Change is prices, availability of products and services provided or offered to you on the SMARTSTERS PLATFROM as subject to change without prior notice. Any cancellation of Products from SMARTSTERS’s end shall be notified to by email and the Product or Services shall be automatically cancelled.
6. PAYMENT METHOD
Payments for the products available on the SMARTSTERS PLATFORM may be made in the following ways:
Payments can be made by Credit Cards, Debit Cards, Net Banking, Wallets, e-Gift cards, and reward points.
Credit card, Debit Card and Net Banking payment options are instant payment options and recommended to ensure faster processing of your order.
Cash On Delivery option is not available for all orders and not available for orders outside India.
7. THIRD PARTY SERVICES
You understand that third party services may be made available by SMARTSTERS on the SMARTSTERS PLATFORM. Please note that in the event you choose to avail any such third-party services that are made available on the SMARTSTERS PLATFROM including payment gateways, you will be absolutely and solely responsible for your interactions with such third-party service providers. SMARTSTERS shall not be held responsible for any lapses, shortcomings, or deficiency of services by such third-party service providers to you.
8. SHIPPING AND DELIVERY
Please refer to our Shipping and Delivery Policy provided on our SMARTSTERS PLATFORM, as amended from time to time.
9. INTELLECTUAL PROPERTY RIGHTSSMARTSTERS is the absolute owner of all its brands, trademarks, logos, slogans, brand names, product names and any other intellectual property created by SMARTSTERS its suppliers and licensors. SMARTSTERS and its suppliers and licensors expressly and exclusively reserve all the intellectual property rights in all text, programs, products, processes, technology, content, software, and other materials, which appear SMARTSTERS PLATFORM, including its looks and feel. Consequently, the intellectual property of SMARTSTERS including images, illustrations, audio clips, and video clips, are protected by copyrights, trademarks, shall not be copied, reproduced, duplicated, republished, downloaded, posted, transmitted, distributed, or modified in whole or in part or in any other form whatsoever, except for your personal, non-commercial use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying, reproducing, duplicating, republishing, posting, transmitting, distributing, or modifying in any way, including by email or other electronic means and whether directly or indirectly and You must not assist any other person to do so. Without the prior written consent of the owner, modification of the materials, use of the materials on any or use of the materials for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks, and other proprietary rights, and is prohibited. Any use for which You receive any remuneration, whether in money or otherwise, is a commercial use for the purposes of this clause. It is expressly clarified that You will retain ownership and shall solely be responsible for any content that You provide or upload when using any Service, including any text, data, information, images, photographs, music, sound, video, or any other material which you may upload, transmit or store when making use of SMARTSTERS’s various Service. However, We reserve the right to use/reproduce any content uploaded by You and You agree to grant royalty free, irrevocably, unconditionally, perpetually, and worldwide right to Us to use the content for reasonable business purpose.
Unless SMARTSTERS explicitly provides to the contrary, all Contents are copyrighted, trademarked, trade dressed and/or other intellectual property owned, controlled, or licensed by SMARTSTERS, any of its affiliates or by third parties who have licensed their materials to SMARTSTERS and are protected by Indian copyright laws and international treaties.
10. LIMITED USAGE LICENSE
SMARTSTERS reserves the right, at any time, without notice, and at its sole discretion, to terminate your license to use the SMARTSTERS PLATFORM and to block and prevent your future access the same
11. DISCLAIMERS & LIMITED LIABILITY
The information, content and materials on the SMARTSTERS PLATFROM are provided on an "as is" and "as available" basis. SMARTSTERS and all its subsidiaries, affiliates, officers, employees, agents, partners, and licensors disclaim all warranties of any kind, either express or implied, including but not limited to, implied warranties of merchantability, fitness for a particular purpose and non-infringement.
SMARTSTERS does not warrant that the functions contained in content, information, and materials on the SMARTSTERS PLATFROM, including, without limitation any third-party sites or services linked to the SMARTSTERS PLATFROM and / or services will be uninterrupted, timely or error-free, that the defects will be rectified, or that the Website or the servers that make such content, information, and materials available are free of viruses or other harmful components.
Any material downloaded or otherwise obtained through the SMARTSTERS PLATFROM are accessed at your own risk, and you will be solely responsible for any damage or loss of data that results from such download to your computer system.
You hereby indemnify, defend, and hold SMARTSTERS, its distributors, agents, representatives, and other authorized users, and each of the foregoing entities' respective resellers, distributors, service providers and suppliers, and all of the foregoing entities' respective officers, directors, owners, employees, agents, representatives, harmless from and against any and all losses, damages, liabilities, and costs arising from your use of the SMARTSTERS Platform.
SMARTSTERS through the SMARTSTERS PLATFROM intends to provide its users with general information about beauty and healthcare topics and products. The Information is not intended to constitute personal medical suggestion or be used for any medical diagnosis or treatment. SMARTSTERS makes attempts to take reasonable care to ensure that the Information is accurate, however, makes no representation and takes no responsibility for the accuracy, completeness, appropriateness, or usefulness of the Information. For any specific medical conditions or issues, users are advised to seek opinion from a certified medical practitioner. In the event any user relies on the Information provided by SMARTSTERS or its representatives/ employees, he/she may do so at its own risk and under no circumstances SMARTSTERS , its employees, representative or affiliates be liable for the Information or the consequences of relying on such Information.
To the maximum extent permitted by law, SMARTSTERS will not be liable for any damages of any kind arising from the use of this site, including, but not limited to indirect, incidental, punitive, exemplary, special or consequential damages. To the maximum extent permitted by applicable law, SMARTSTERS’s total liability to you for any damages (regardless of the foundation for the action) shall not exceed in the aggregate the amount of fees actually paid by you to SMARTSTERS in during the month immediately preceding the act allegedly giving rise to SMARTSTERS’s liability.
13. GOVERNING LAW AND JURISDICTION
14. SEVERABILITY & WAIVER
Any failure on part of SMARTSTERS to act with respect to a breach by you or others does not waive its right to act with respect to the breach or subsequent and similar breaches.
15. GREIVANCE OFFICER AND SUPPORT:
In accordance with Information Technology Act 2000 and rules made there under and the Consumer Protection (E-Commerce) Rules, 2020, the name and contact details of the Grievance Officer are provided below:
Designation: Operations manager
Contact number -
Email: email address
Customer Service Desk
E-mail id: firstname.lastname@example.org